Frequently Asked Questions
What are your shipping options and delivery times?▼
We offer complimentary insured express shipping on all luxury pieces. Domestic orders typically arrive within 2-4 business days, while international deliveries take approximately 5-7 days.
What is your return and exchange policy?▼
You may return or exchange your purchase within 30 days of receipt. Items must be in original, unworn condition with all security tags and luxury packaging intact.
Which payment methods do you accept?▼
Erkals Jewellers accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Affirm for a seamless luxury shopping experience.
How do you guarantee the quality of your jewellery and watches?▼
Every piece undergoes rigorous inspection by our certified gemologists. All diamonds are GIA certified, and our luxury watches include an official certificate of authenticity and manufacturer warranty.
What Our Customers Say
“The craftsmanship on my custom gold band is incredible. A truly premium experience from start to finish.”
“Fast shipping and the watch arrived in perfect condition. It looks even more stunning than the photos.”
“Expert service and authentic luxury pieces. Erkals is now my first choice for high-end anniversary gifts.”
